Last updated: September 5, 2024
At Pesoptimo (https://pesoptimo.com), we are committed to safeguarding your personal data and complying with all applicable privacy laws, particularly the Federal Law on the Protection of Personal Data Held by Private Parties in Mexico. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1.- COLLECTION OF PERSONAL DATA
We collect personal data that you voluntarily provide when scheduling an appointment, filling out forms, or communicating with us. The information we may collect includes, but is not limited to:
- Name
- Phone number
- Email address
- Weight and height (for medical assessment purposes)
- Preferred procedure (gastric balloon, gastric sleeve, gastric bypass, mini bypass, or other)
This information is necessary for managing your appointments, responding to your inquiries, and providing you with the best possible medical care.
2.- USE OF PERSONAL DATA
Your personal data will be used for the following purposes:
- To manage and confirm your appointment.
- To provide relevant information about your chosen procedure.
- To contact you with updates or reminders related to your scheduled appointments.
- To answer any questions or requests you submit through our contact forms.
We may also use your data for internal purposes, such as improving our services or conducting anonymous statistical analyses.
3.- SHARING OF PERSONAL DATA
We do not share your personal data with third parties, except when necessary to fulfill the purposes outlined above or as required by law. Your data may be shared with:
- Medical professionals involved in your care.
- Service providers assisting us in managing our website and IT infrastructure.
In the event that we are legally obligated to disclose your data (e.g., to comply with a court order or government request), we will do so in accordance with applicable laws.
4.- DATA STORAGE AND SECURITY
We take the security of your personal data seriously. All information is stored in secure databases and is protected by physical, electronic, and administrative safeguards to prevent unauthorized access, loss, or misuse. Only authorized personnel have access to your data, and we regularly review our security protocols to ensure compliance with industry standards.
5.- RETENTION OF PERSONAL DATA
Your personal data will be retained for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. If you no longer wish for us to retain your data, you may request its deletion, subject to legal or contractual obligations.
6.- COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and other tracking technologies to improve user experience and analyze website traffic. Cookies are small text files that are stored on your device when you visit our website. You can manage or disable cookies in your browser settings, but this may affect the functionality of the website.
7.- YOUR RIGHTS REGARDING PERSONAL DATA
Under the Federal Law on the Protection of Personal Data Held by Private Parties, you have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Cancel your data when it is no longer necessary for the purposes for which it was collected.
- Oppose the processing of your data for specific purposes.
To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with legal timelines.
8.- UPDATES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last updated" date will reflect the most recent revision. We encourage you to review this policy periodically to stay informed of any updates.
9.- CONTACT INFORMATION
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Dr. Javier Quero | Pesoptimo
Av Palmira 260, Piso 1, Col Villas del Pedregal, San Luis Potosí.
+52 (444) 4379752
contacto@pesoptimo.com